- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- NEWRedeeming MileageLimited-time promotion for California Disneyland Resort Award
- NEWRedeeming Mileage[April 2019 - March 2020] JAL Website only Upgrade Discount Promotion
- NEWJMB Partner MileageEarn Miles with applying the Benesse education services outside of Japan.
- Redeeming MileageJAL Website Only JAL Group Airlines Domestic Award Tickets Discount Mileage
- Redeeming MileageJAL CARD Domestic Award Tickets
- Frequently asked questions regarding system malfunction and how to use the award ticket reservation function in JAL website, in connection to the introduction of JAL International Award Ticket PLUS
- A substitute service for lounge service (Non-Schengen area) in Helsinki Airport
- Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
- More convenience and accessibility. Redesigned JAL International Award Tickets.
- Extended reservation request deadlines for JAL Group Airlines Domestic Award Tickets.
- Ticket Service Fee amount for International Award Tickets will be change on/after December 19, 2018.
- Changes to the deadlines for international award ticket reservations on the JAL website
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- To ensure appropriate management of personal information
- Changes of handling procedures due to transformation of Passenger Service System.
- Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).
- Effective April 1, 2017, there will be changes to the rules for using Award Tickets
- The parts of service of JAL Family Club will be changed from April, 2016.
- "Web Password" authentication on the JAL website
Services for JAL Mileage Bank Members
We offer even more convenient services for our most frequent flyers.