- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- OtherJAL has commenced a new partnership service with global financial institutions
- Redeeming Mileage[Donation period extended] July 2018 Rain Relief Effort Miles
- Redeeming MileageExchange your miles(3,000 miles) for Mobal JAPAN SIM Award valued at ¥3,000
- Redeeming MileageRedeem your miles for DFS HAWAII Gift Certificate which can be used 10,000 miles = US$100-
- Information[For JMB members] Extended! Tallink Silja Cruise liners offer a VIP card for JMB members
- More convenience and accessibility. Redesigned JAL International Award Tickets.
- Extended reservation request deadlines for JAL Group Airlines Domestic Award Tickets.
- Ticket Service Fee amount for International Award Tickets will be change on/after December 19, 2018.
- Changes to the deadlines for international award ticket reservations on the JAL website
- About JAL Group's Passenger Service System transformation scheduled on November 16, 2017
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- To ensure appropriate management of personal information
- Changes of handling procedures due to transformation of Passenger Service System.
- Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).
- Effective April 1, 2017, there will be changes to the rules for using Award Tickets
- The parts of service of JAL Family Club will be changed from April, 2016.
- "Web Password" authentication on the JAL website
Services for JAL Mileage Bank Members
We offer even more convenient services for our most frequent flyers.